Support, Service & Training

At EDS, we place great emphasis on comprehensive support and in-depth training to ensure that our customers get the most out of their brewing system. Our support starts with installation and extends to daily use and optimization of your brewing processes.

Support Options

We offer free support via phone, email, and WhatsApp during regular business hours. Our experienced team is available to answer questions, solve problems, and assist you in developing and customizing your recipes.

Training Offers

Our free training sessions take place in our show brewery in the Allgäu and are suitable for both beginners and advanced brewers. These training sessions not only provide valuable knowledge but also offer the opportunity to exchange ideas with other brewers.

Upon request, we also offer on-site training or training at a existing customer near you. Just contact us to find an individual solution.

Training Content

Our trainings cover a wide range of topics to thoroughly prepare you for operating your brewery. These include:

  • Operation and handling of the system
  • Efficient and thorough cleaning
  • Creation and optimization of recipes
  • Time optimization in the brewing process
  • Common brewing practices

Interested in our support and training offerings? Contact us for more information and to book your training. We look forward to supporting you and helping you get the most out of your brewery.